Returns & Exchanges
At DrunkDeer, we want you to be fully satisfied with your high-performance gaming gear. If you are not completely happy with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the keyboard or accessory in its original packaging, including all cables, keycap pullers, and documentation provided.
Ship to Service Center
Affix the provided shipping label to your package and drop it off at any authorized carrier location, ensuring you retain the tracking receipt.
Inspection and Refund
Once our technicians verify the hardware is in original condition, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing